Room Attendant Need at Quality Inn & Suites Thompson (Canada)

Are you ready to embark on an enriching career in the heart of Thompson, MB? Quality Inn & Suites Thompson invites you to join our dynamic team as a Room Attendant. Discover the details of this fantastic opportunity below.

Job Details

  • Location: 45 Moak Crescent, Thompson, MB R8N 2B8
  • Salary: $16.00 per hour, with a guaranteed 40 hours per week
  • Terms of Employment: Permanent
  • Start Date: Immediate
  • Vacancies: 5 positions available

Overview

Languages: English

Education: No degree, certificate, or diploma required

Experience: Prior experience in a similar role is considered an asset

Work Setting: Primarily within the hospitality industry, focusing on hotel, motel, and resort environments

Room Attendant Responsibilities

Room Attendant

As a Room Attendant at Quality Inn & Suites Thompson, your daily tasks will include:

    1. Sweeping, Mopping, and Maintaining Floors: One of the primary tasks involves keeping the floors throughout the hotel’s guest rooms and common areas impeccably clean. This includes sweeping to remove loose dirt and debris, followed by mopping to ensure a pristine and polished appearance.
    2. Dusting and Organizing Furniture: Room Attendants are responsible for ensuring that all furniture within the rooms is free from dust and well-organized. This adds to the overall cleanliness and presentation of the rooms.
    3. Making Beds and Refreshing Bed Linens: Attendants must make the beds in each guest room with precision, including arranging sheets, pillows, and blankets to create a neat and inviting sleeping environment. They should also ensure that bed linens are changed regularly to maintain a fresh atmosphere.
    4. Distributing Clean Towels and Toiletries: Room Attendants are expected to restock and distribute clean towels and essential toiletries in the guest rooms. This ensures that guests have everything they need for a comfortable stay.
    5. Thorough Cleaning of Fixtures and Appliances: This responsibility involves a detailed approach to cleaning and disinfecting kitchen and bathroom fixtures and appliances. It’s essential to maintain a high standard of hygiene, ensuring that all fixtures sparkle and are free from germs.
    6. Assisting Guests with Additional Supplies or Special Requests: Attendants should be attentive to guest requests, providing extra supplies or fulfilling specific requirements promptly. This level of service is key to guest satisfaction.
    7. Debris Removal and Trash Container Maintenance: Keeping the hotel clean means regularly picking up any debris, trash, or litter found in guest rooms or common areas. This task includes emptying and maintaining trash containers throughout the property.
    8. Addressing Guest Complaints or Concerns: Room Attendants are expected to interact with guests in a courteous and professional manner. If guests have any complaints or concerns about the cleanliness or maintenance of their rooms, Attendants should address these promptly and effectively.
    9. Coordinating In-House Laundry Services: In some instances, Room Attendants may need to assist in the coordination of in-house laundry services, ensuring that guest linens and towels are cleaned and replaced as needed.
    These responsibilities are integral to maintaining a high standard of cleanliness and guest satisfaction in the hotel. Room Attendants play a pivotal role in creating a positive and memorable experience for hotel guests by ensuring that their rooms are impeccably clean and comfortable.

Work Conditions and Physical Capabilities

This role requires the ability to work under pressure, handle repetitive tasks, manage heavy loads, and perform physically demanding work with unwavering attention to detail.

Personal Suitability

Successful candidates will demonstrate accuracy, client focus, efficient interpersonal skills, flexibility, organization, reliability, and the ability to work effectively as part of a team.

How to Apply

Interested in becoming a vital part of our team at Quality Inn & Suites Thompson? We welcome your application through the following methods:

  • By Email: Send your resume and cover letter to [email protected]
  • By Mail: You can also submit your application by mail to the following address:45 Moak Crescent Thompson, MB R8N 2B8

Who Can Apply?

Please ensure that you meet the following criteria before applying for this role:

  • You are a Canadian citizen, permanent resident, or temporary resident of Canada.
  • You possess a valid Canadian work permit.

If you do not meet these criteria, we kindly request that you refrain from applying, as the employer will not be able to consider your application.

FAQs

What are the typical working hours for a Room Attendant at Quality Inn & Suites Thompson?

Room Attendants often work in shifts to ensure round-the-clock service. The specific working hours may vary, but you can expect flexibility within a 40-hour workweek to accommodate different schedules.

Is prior experience required for this position, and what if I’m new to the role?

While previous experience in a similar role is an asset, we also welcome candidates new to the position. Our team offers training and guidance to help you excel in your duties.

What safety measures are in place to protect Room Attendants while performing physically demanding tasks?

Safety is our priority. We provide necessary equipment and training to ensure your well-being. Our team follows strict safety protocols, including ergonomic practices, to minimize physical strain and prevent injuries.

How do Room Attendants handle challenging or dissatisfied guests?

Our Room Attendants are trained to handle guest concerns with professionalism and courtesy. If you encounter a challenging situation, we have procedures in place to address and resolve issues promptly, ensuring guest satisfaction.

What opportunities for career growth and advancement are available within Quality Inn & Suites Thompson?

We believe in nurturing talent within our organization. Room Attendants who show dedication and commitment have the opportunity for career advancement within our hotel. There are various paths to explore in the hospitality industry, including supervisory and management roles.